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PRIVACY POLICY

Proven Termite Solutions respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an inspection or estimate, submit a form, call our office, or otherwise interact with our business.

By using our website or submitting information to Proven Termite Solutions, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information directly from you when you:

  • Submit a contact form or request an inspection

  • Request an estimate or service information

  • Call, email, or text Proven Termite Solutions

  • Communicate with us about termite inspections, treatments, fumigation, or other services

The types of information we may collect include:

  • Name

  • Email address

  • Phone number

  • Property address or service location

  • Mailing address, if applicable

  • Information about your property or service request

  • Photos, documents, or other information you choose to provide

  • Communication history with our team

  • Payment or billing-related information, where applicable

We may also collect certain technical and usage information automatically when you visit our website, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the website

  • Referring website or search engine

  • General location information

  • Interactions with forms, buttons, ads, or phone links

  • Cookie and tracking information

How We Use Information

Proven Termite Solutions may use the information we collect to:

 

  • Respond to inquiries, questions, and service requests

  • Schedule inspections, estimates, treatments, or fumigation services

  • Provide information about our services

  • Communicate with customers and prospective customers

  • Process payments, invoices, or service-related records

  • Improve our website, advertising, and customer experience

  • Measure the effectiveness of our marketing and advertising campaigns

  • Send service updates, follow-up messages, or communications related to your request

  • Maintain internal business records

  • Comply with legal, regulatory, licensing, insurance, or safety requirements

  • Protect against fraud, unauthorized activity, or misuse of our website

We only collect and use personal information for lawful business purposes and in a manner consistent with this Privacy Policy.

Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, scripts, analytics tools, advertising tools, and similar technologies to help our website function, improve performance, understand visitor activity, and measure the effectiveness of our marketing efforts.

These technologies may be used to:
 

  • Remember website preferences

  • Measure website traffic and usage

  • Understand how visitors find and use our website

  • Track form submissions, phone call interactions, or other conversions

  • Measure the performance of online advertising

  • Improve website content and performance

Some cookies are necessary for the website to function properly. Others may be used for analytics, advertising, or performance measurement.

 

You may be able to adjust your cookie preferences through our website’s cookie settings, your browser settings, or available opt-out tools. Please note that disabling certain cookies may affect how some parts of the website function.

Third-Party Services

We may use trusted third-party service providers to help operate our website, manage communications, analyze website activity, deliver advertising, track conversions, process forms, manage phone calls, or provide other business services.

 

These third-party services may include, but are not limited to:

  • Website hosting and website management platforms

  • Analytics providers

  • Advertising platforms

  • Call tracking providers

  • Form processing tools

  • Customer communication tools

  • Payment or billing service providers

  • Marketing agencies or advertising partners

These providers may collect or receive information as needed to perform services on our behalf. We do not authorize third-party service providers to use personal information for purposes unrelated to the services they provide to Proven Termite Solutions, except as permitted by law.

Advertising and Analytics

Proven Termite Solutions may work with advertising and marketing service providers, including LocalIQ, Google Ads, Google Analytics, or similar services, to help manage online advertising, understand website activity, and measure the performance of marketing campaigns.

These tools may collect limited technical and usage information, such as device type, browser type, general location, pages visited, ad interactions, form submissions, phone call interactions, and other conversion-related activity. This information helps us understand which marketing efforts are effective and improve the website experience for visitors.

We do not sell personal information in exchange for money. Information collected through our website and advertising tools is used to respond to customer inquiries, support our business operations, and measure or improve our marketing efforts.

Sharing of Information

Proven Termite Solutions may share information with trusted service providers who help us operate our business, manage our website, respond to customer inquiries, provide advertising services, track calls or form submissions, process communications, or perform other services on our behalf.

These providers may include website platforms, advertising providers, analytics providers, call tracking providers, form processing tools, email or communication tools, and other business vendors.

We do not sell personal information in exchange for money. We may share limited information with service providers only as needed to operate our business, communicate with customers, improve our website, and measure the effectiveness of our advertising.

We may also disclose information when required by law, subpoena, court order, government request, or when necessary to protect our rights, property, customers, employees, or the public.

Your Choices

You may choose not to provide certain personal information. However, this may limit our ability to respond to your inquiry, schedule a service, provide an estimate, or complete a requested transaction.

You may also:
 

  • Contact us to update or correct information you have provided

  • Ask us to remove you from marketing communications

  • Use the unsubscribe link in marketing emails, where available

  • Adjust cookie settings through your browser or our website’s cookie preference tools, where available

To make a request, contact us using the information listed at the bottom of this Privacy Policy.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information, the nature of the service request, legal obligations, warranty or service records, accounting requirements, insurance needs, dispute resolution, or legitimate business purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, disclosure, loss, theft, misuse, or alteration.

However, no website, email transmission, online form, or data storage system can be guaranteed to be 100% secure. You should use caution when submitting information online or by email.

Email Communications and CAN-SPAM Compliance

If you provide your email address, Proven Termite Solutions may use it to:
 

  • Respond to inquiries or service requests

  • Send inspection, estimate, scheduling, or service-related information

  • Provide updates related to your request or services

  • Send occasional marketing or promotional communications

  • Share information about termite inspections, treatments, fumigation, or related services

In accordance with the CAN-SPAM Act, we agree to:
 

  • Not use false or misleading email subjects or sender information

  • Identify marketing messages as advertisements when required

  • Include our business mailing address in commercial emails

  • Monitor third-party email marketing services for compliance, if used

  • Honor unsubscribe and opt-out requests

  • Provide a clear way to unsubscribe from marketing emails

Please note that even if you opt out of marketing emails, we may still send service-related or transactional communications related to inspections, estimates, scheduled services, payments, or customer support.

You may opt out of marketing emails at any time by using the unsubscribe link included in the email or by contacting us at info@proventermitesolutions.com.

Links to Other Websites

Our website may contain links to third-party websites or services. Proven Termite Solutions is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website and services are intended for adults, property owners, property managers, real estate professionals, and individuals seeking termite-related services. We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

Changes to This Privacy Policy

Proven Termite Solutions may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or the information we collect, you may contact us at:

Proven Termite Solutions

662 Giguere Ct Ste F

San Jose, CA 95133

info@proventermitesolutions.com

(408) 929-1992

Last Updated: May 20, 2026

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