top of page
PROVEN SOLUTIONS. GUARANTEED RESULTS.
PROVEN TERMITE SOLUTIONS
FAQ
Common Questions About Scheduling and Service
Have questions about scheduling, inspections, termite treatment options, or how Proven Termite Solutions works? This page answers some of the most common questions we receive from homeowners throughout the Bay Area. Because every property and termite concern can be different, some details are best handled by phone so our team can gather the right information, confirm availability, and help guide you toward the next appropriate step.
Proven Termite Solutions FAQ
The best way to schedule a termite inspection is by calling our office directly. Termite inspections are generally available Monday through Friday, subject to inspector availability and existing appointment schedules.
Inspection availability changes quickly as appointments are booked, so appointments cannot be scheduled or guaranteed online, through chat, or by email.
If our office is closed, please leave your contact information and a member of our customer service team will return your call to discuss availability and schedule your appointment.
To help determine the right appointment type and better understand your property, our team will ask a few questions, including:
Are you the owner and occupant of the property?
What prompted your call and what kind of termite evidence or concerns are you seeing?
Have you worked with Proven Termite Solutions before?
How long have you owned the property?
Have you completed termite treatment at the property in the past?
Gathering this information helps our team better understand the property history and schedule the most appropriate inspection.
Appointment availability depends on current scheduling and inspector availability.
Unlike some general pest concerns that may require immediate treatment, termite inspections are considered non-emergency evaluations and are scheduled based on availability rather than emergency dispatch.
This is because both drywood and subterranean termites typically work at a relatively slow pace. In most situations, whether an inspection occurs today or next week, the damage will not be exponentially greater and the outcome is unlikely to be significantly different.
The important thing to understand is that once you have confirmed or suspected evidence of active termite activity, the issue should be evaluated and addressed. Waiting extended periods of time to investigate or treat termite activity can lead to more extensive damage and potentially higher repair or treatment costs over time.
Fumigation pricing is not created based solely on photos, reports, or property information because accurate pricing requires measurements of the structure or an on-site evaluation.
For fumigation specifically, pricing is based on the cubic volume of the structure, along with factors such as:
Construction type
Roof design and height
Attached structures
Inaccessible or difficult-to-access areas
Construction design can significantly affect cubic volume and fumigation complexity. Features such as high-pitched roofs, multiple rooflines, attached structures, or homes built over subareas rather than slab foundations may require additional measurements and consideration during the estimating process.
Because of this, a true fumigation estimate requires accurate measurements of the structure.
Pricing based only on online information, real estate listings, or approximate square footage does not provide enough information to create an accurate estimate. Two homes with similar square footage may have significantly different fumigation costs depending on their design and construction.
Photos, reports, or property information may help our team understand the property conditions, but they do not replace the measurements required to create an accurate fumigation estimate.
Termite treatment recommendations are based on the conditions found at the property and cannot be created without understanding the type, location, and extent of termite activity present.
Before treatment is recommended, our team typically evaluates information such as:
The type of termite or wood-destroying organism present
Evidence of active or past termite activity
The location and accessibility of affected areas
Construction design and structural conditions
Previous termite treatment history
Whether activity appears localized or more widespread
Because termite conditions vary from property to property, treatment recommendations are based on the actual findings at the structure rather than a single treatment approach or online description of the problem.
Photos, reports, or customer observations may help us understand the situation, but an inspection or evaluation is often needed before recommending treatment.
No. Proven Termite Solutions does not service every Bay Area city. Proven Termite Solutions specializes in termite control and fumigation services throughout many communities in the South Bay, Peninsula, and East Bay, including:
South Bay
Campbell • Cupertino • Gilroy • Los Altos • Los Altos Hills • Los Gatos • Milpitas • Monte Sereno • Morgan Hill • Mountain View • Palo Alto • San Jose • Santa Clara • Saratoga • Sunnyvale
Peninsula
Atherton • Belmont • Burlingame • East Palo Alto • Foster City • Half Moon Bay • Hillsborough • Menlo Park • Millbrae • Pacifica • Portola Valley • Redwood City • San Bruno • San Carlos • San Mateo • Woodside
East Bay
Alameda • Dublin • Fremont • Hayward • Livermore • Newark • Pleasanton • San Leandro • Union City
Service availability may vary depending on location, scheduling, and service type. If you are unsure whether your property falls within our service area, please contact our office and our team will confirm availability.
Yes. Proven Termite Solutions is licensed to perform structural fumigation and performs its own fumigations rather than routinely subcontracting fumigation work to another provider.
Because our fumigation team is part of Proven Termite Solutions, homeowners benefit from a more consistent experience throughout the process—including inspection, fumigation preparation guidance, treatment coordination, and follow-up inspections.
In certain circumstances, service logistics or location may affect how fumigation services are coordinated. Our office will always communicate directly with customers regarding their specific project.
Submitting a service request, contact form, or chat inquiry does not create or confirm an appointment.
Once your information has been received, a member of the Proven Termite Solutions customer service team will review your request and contact you to discuss your property, answer any additional questions, and discuss appointment availability.
Our team may ask additional questions about:
The property location
Termite evidence or concerns observed
Property ownership or occupancy
Previous termite treatment history
Whether you have worked with Proven Termite Solutions in the past
After gathering the necessary information, our office will schedule the appropriate inspection or next step based on availability and the needs of the property.
Appointments are only confirmed by the Proven Termite Solutions office and cannot be confirmed through website forms, chat, or automated responses.
Inspection appointment dates and arrival windows depend on scheduling and inspector availability and are not guaranteed until confirmed directly by a live Proven Termite Solutions customer service representative over the phone.
The same is applicable to a treatment appointment or fumigation. If it has been confirmed, customers will receive a detailed email regarding their service, preparation requirements, and scheduling information, as applicable.
If you are unsure whether an appointment has been confirmed or believe you did not receive scheduling information, please contact our office for verification.
Don’t wait. Schedule your FREE Termite Inspection today.
bottom of page
